We apologize for any inconvenience. Our data provider NMVTIS will be performing routine maintenance as scheduled: Daily: 1:00 AM to 2:00 AM EST;
Sunday: 1:00 AM to 5:00 AM EST;
First Sunday after of the month 1:00 AM - 5:00 AM EST and 9:00 AM - 11:00 AM EST (if that Sunday is a holiday, it will be the following Sunday).
VINsmart is available for all other functions except for purchasing new reports.

VINsmart reports are the only ones on the market to include actual vehicle valuations from J.D. Power.

All reliable vehicle history reports include data from the National Motor Vehicle Title Information System (NMVTIS), but information from the database is not always complete. All states, insurance companies, and junk and salvage yards are required by law to report information to NMVTIS but not all do. In addition, some states do not yet provide vehicle data to the system.

The VINsmart Guarantee

If for any reason our report does not have information from the NMVTIS database, we will issue a credit towards your next vehicle history report or refund your money minus a $2 processing fee, no questions asked.

What may not be in the report.

All reliable vehicle history reports include data from the National Motor Vehicle Title Information System (NMVTIS), but information from the database is not always complete. All states, insurance companies, and junk and salvage yards are required by law to report information to NMVTIS but not all do. In addition, some states do not yet provide vehicle data to the system.

Need customer support?

 Your satisfaction is important to us. From account services to troubleshooting issues -- whether you email or call us -- a live person will resolve your issue right away. Email us at [email protected]

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  • OUR TRUSTED DATA PROVIDERS

  • NMVTIS National Motor Vehicle Title Information Systems
  • NHTSA
  • J.D. Power
  • NVS - National Vehicle Service